Welcome to Carezy, powered by Medical Boons Consultancy ("Medical Boons", "Carezy", "we", "our", or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use the Carezy mobile application, website, and related healthcare support services.
By accessing or using Carezy, you agree to the collection and use of your information in accordance with this Privacy Policy.
Carezy is a healthcare assistance platform powered by Medical Boons Consultancy. We facilitate access to healthcare services including:
Carezy is a healthcare facilitator only. We do not provide medical diagnosis, treatment, emergency medical services, or online/video consultations.
If you add family members to your membership, we may collect:
You confirm that you have obtained permission to provide their information.
Where necessary for service delivery, we may collect:
We collect only information reasonably required to provide requested services.
Your information is used to:
We may share information only when necessary with:
We do not sell, rent, or trade your personal or medical information to third parties for marketing purposes.
Payments are processed through secure third-party payment providers.
Carezy does not store your complete debit card, credit card, UPI PIN, banking password, or other sensitive payment credentials.
We implement reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
While we strive to safeguard your information, no internet-based system can guarantee absolute security.
We retain your information only for as long as necessary to:
After the retention period, data may be securely deleted or anonymized where appropriate.
Subject to applicable law, you may:
Requests may be sent using the contact details below.
You may request deletion of your Carezy account by contacting us through the contact details provided below.
Certain records may be retained where required by law or for legitimate business purposes.
Carezy is not intended for use by children under 18 years of age independently.
Parents or legal guardians may manage healthcare services for minors.
Carezy may integrate with trusted third-party service providers including:
These providers process information only for the services they perform on our behalf or as independent service providers.
We may contact you through:
These communications may relate to appointments, membership, healthcare services, reminders, and important updates.
We may revise this Privacy Policy from time to time.
The latest version will always be available within the Carezy app and on our website.
Continued use of Carezy after changes become effective constitutes acceptance of the revised Privacy Policy.
Carezy coordinates healthcare services through independent healthcare providers.
Medical decisions, diagnosis, treatment, investigations, prescriptions, and professional medical advice remain solely the responsibility of the respective healthcare professional or healthcare institution.
This Privacy Policy shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, Gujarat.
Medical Boons Consultancy
Brand: Carezy
Website: www.medicalboons.com
Email: info@medicalboons.com
Phone: +91 9974660451