Refund & Cancellation Policy

This Refund & Cancellation Policy ("Policy") applies to all Carezy Memberships offered by Medical Boons Consultancy ("Medical Boons", "Carezy", "we", "our", or "us").

By purchasing a Carezy Membership, you acknowledge that you have read, understood, and agreed to this Policy.

1. About This Policy

This Policy explains the conditions under which a Carezy Membership may be cancelled and whether a refund may be applicable.

Members are encouraged to carefully review the selected membership plan, Membership Details, Terms & Conditions, and this Policy before making payment.

2. Membership Purchase

All Carezy Memberships are offered and managed by Medical Boons Consultancy.

Membership activation is generally completed within 24 hours after successful payment verification.

Payment confirmation alone does not constitute membership activation.

3. Cancellation Before Membership Activation

A member may request cancellation of the membership before activation by contacting Medical Boons Consultancy.

If the membership has not yet been activated, Medical Boons Consultancy may, at its sole discretion, approve the cancellation and process an eligible refund after deducting:

  • Payment gateway charges (if applicable)
  • Banking charges (if applicable)
  • Government taxes or statutory deductions (if applicable)
  • Any other non-recoverable transaction costs

4. Cancellation After Membership Activation

Once a Carezy Membership has been activated, it shall be treated as an active membership.

After activation:

  • Membership cannot be cancelled.
  • Membership fees are non-refundable.
  • No refund shall be provided merely because the member has chosen not to use the membership.

5. Non-Refundable Situations

Refunds shall not be provided in the following circumstances:

  • The membership has already been activated.
  • Any membership benefit has been partially or fully utilized.
  • The member decides not to use the membership after activation.
  • Incorrect or incomplete information was provided during registration.
  • The member fails to use the membership during its validity period.
  • The membership is suspended or terminated due to violation of the Membership Terms & Conditions.

6. Duplicate Payments

If a member accidentally makes more than one payment for the same membership, Medical Boons Consultancy will review the transaction.

Upon verification, the excess payment may be refunded after deducting applicable payment gateway or banking charges, where applicable.

7. Failed or Unsuccessful Transactions

If payment is deducted from the member's bank account but the membership is not created due to a technical or payment processing issue, the member should contact Medical Boons Consultancy with the transaction details.

After verification, Medical Boons Consultancy may:

  • Activate the membership, or
  • Process an eligible refund, as appropriate.

8. Refund Processing

Approved refunds will normally be processed through the original mode of payment, wherever feasible.

Once approved, refunds are generally initiated within 7 working days.

The actual credit of the refunded amount depends upon the respective bank, payment gateway, or financial institution and may take additional time.

9. Membership Modification

A purchased and activated Carezy Membership cannot be exchanged for another membership plan.

Any upgrade, renewal offer, promotional benefit, or change in membership shall be governed by the policies announced by Medical Boons Consultancy from time to time.

10. Right to Refuse Refund

Medical Boons Consultancy reserves the right to decline any refund request that:

  • Does not comply with this Policy.
  • Involves fraudulent, abusive, misleading, or suspicious activity.
  • Violates the Membership Terms & Conditions.

11. Changes to this Policy

Medical Boons Consultancy may revise or update this Refund & Cancellation Policy from time to time.

The latest version published on the official Carezy website shall apply.

12. Contact Us

Medical Boons Consultancy
Brand: Carezy
Website: www.medicalboons.com
Email: info@medicalboons.com
Phone: +91 99746 60451

Member Acknowledgement

By purchasing a Carezy Membership, I confirm that:

  • I have reviewed the Membership Details before making payment.
  • I have read and understood this Refund & Cancellation Policy.
  • I understand that my membership will be activated only after successful payment verification by Medical Boons Consultancy.
  • I understand that once my membership has been activated, it cannot be cancelled or refunded except as specifically provided in this Policy.
  • I voluntarily accept this Refund & Cancellation Policy.
Medical Boons – Healthcare Guidance Beyond Appointments