Membership Terms & Conditions

These Terms & Conditions ("Terms") govern the purchase and use of the Carezy Membership Program ("Carezy"), a healthcare membership program operated by Medical Boons Consultancy ("Medical Boons", "we", "our", or "us").

By purchasing, activating, or using a Carezy Membership, you acknowledge that you have read, understood, and agreed to these Terms.


1. About Carezy

Carezy is a healthcare membership program operated by Medical Boons Consultancy.

The program is designed to help members access healthcare services, healthcare support, exclusive member benefits, and healthcare savings through Medical Boons Consultancy and its network of healthcare partners.

Carezy aims to simplify access to healthcare while improving convenience and affordability for its members.


2. Nature of Membership

Carezy is a healthcare membership program.

Carezy is NOT:

  • A health insurance policy.
  • An insurance company.
  • A Third-Party Administrator (TPA).
  • A hospital.
  • A diagnostic laboratory.
  • A pharmacy.
  • An emergency medical service.
  • A provider of online or video medical consultations.

Medical Boons Consultancy coordinates healthcare services through its partner network but does not provide medical diagnosis or treatment.


3. Eligibility

A Carezy Membership may be purchased by any individual who is 18 years of age or above.

Parents or legal guardians may purchase membership on behalf of minor family members.

Members are responsible for ensuring that all information provided during registration is accurate, complete, and kept up to date.


4. Membership Plans & Validity

Membership benefits depend on the selected Carezy Membership Plan.

Unless otherwise specified, every membership remains valid for 365 days from the date of activation.

Membership benefits become available only after successful activation.

Membership is non-transferable unless specifically permitted by Medical Boons Consultancy.


5. Membership Purchase & Activation

All membership payments are collected by Medical Boons Consultancy.

Membership activation generally takes place within 24 hours after successful payment verification.

Payment confirmation alone does not activate the membership.

Once activated, login credentials for the Carezy App will be sent to the member's registered email address.

Members are responsible for ensuring that their registered email address remains valid and accessible.


6. Membership Benefits

Benefits depend upon the selected membership plan and may include:

  • Doctor Consultation Support
  • Laboratory Testing Benefits
  • Radiology & Imaging Support
  • Home Sample Collection (where applicable)
  • Home Care Coordination
  • IPD Support
  • Wellness & Support Services
  • Health Insurance Support
  • Preventive Healthcare Packages
  • Other healthcare-related member benefits

Benefits remain subject to:

  • The selected membership plan.
  • Operational feasibility.
  • Partner availability.
  • These Terms & Conditions.

7. Healthcare Partners

Medical Boons Consultancy coordinates healthcare services through independent hospitals, clinics, diagnostic laboratories, imaging centres, doctors, healthcare professionals, and other healthcare partners.

For laboratory investigations, Medical Boons Consultancy may arrange home sample collection through its authorized staff or representatives.

Collected samples are processed, analysed, validated, and reported solely by the respective partner diagnostic laboratory.

Availability of healthcare services depends upon location, appointment availability, operational feasibility, and partner availability.


8. Member Responsibilities

Members agree to:

  • Provide accurate registration information.
  • Keep login credentials confidential.
  • Use membership benefits responsibly.
  • Cooperate during appointment scheduling and service coordination.
  • Follow instructions issued by healthcare providers.
  • Treat Medical Boons staff and healthcare partners respectfully.

Medical Boons Consultancy reserves the right to suspend or terminate membership where fraud, misuse, abusive behaviour, false information, or violation of these Terms is identified.


9. Service Availability

Medical Boons Consultancy makes reasonable efforts to coordinate healthcare services but does not guarantee:

  • Immediate appointments.
  • Availability of a specific doctor.
  • Availability of a particular laboratory or hospital.
  • Emergency medical assistance.
  • Any medical outcome or treatment result.

Healthcare services remain subject to the policies and operational availability of the respective healthcare provider.


10. Changes to Membership Benefits

Medical Boons Consultancy may modify, replace, suspend, discontinue, or update membership benefits, healthcare partners, promotional offers, or operational processes whenever reasonably necessary.

Such changes shall not affect benefits already utilized by members.


11. Limitation of Liability

Medical Boons Consultancy acts solely as a healthcare membership facilitator and service coordinator.

Medical Boons Consultancy shall not be responsible for:

  • Medical diagnosis.
  • Clinical decisions.
  • Treatment provided by healthcare professionals.
  • Interpretation of laboratory or radiology reports.
  • Medical negligence by independent healthcare providers.
  • Delays caused by healthcare providers.
  • Acts or omissions of partner hospitals, laboratories, doctors, or other healthcare professionals.

Members are advised to consult qualified healthcare professionals regarding diagnosis, treatment, and interpretation of medical reports.


12. Privacy

Collection, use, storage, and protection of personal information are governed by the Carezy Privacy Policy.


13. Refund & Cancellation

Refunds and cancellations shall be governed by the Carezy Refund & Cancellation Policy.

Members are encouraged to review the policy before purchasing membership.


14. Amendments

Medical Boons Consultancy may update these Terms & Conditions from time to time.

The latest version published on the official Carezy website shall apply.


15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat.


16. Contact Us

Medical Boons Consultancy
Brand: Carezy
Website: www.medicalboons.com
Email: info@medicalboons.com
Phone: +91 99746 60451


Member Declaration

By purchasing or activating a Carezy Membership, I confirm that:

  • I have reviewed the Membership Details before making payment.
  • I have read and understood these Terms & Conditions.
  • I have read the Privacy Policy and Refund & Cancellation Policy.
  • I understand that Carezy is a healthcare membership program operated by Medical Boons Consultancy and is not a health insurance policy.
  • I understand that membership benefits are subject to the selected plan, these Terms, and partner availability.
  • I understand that membership activation generally takes place within 24 hours after successful payment verification by Medical Boons Consultancy.
  • I voluntarily agree to become a Carezy Member under these Terms & Conditions.
Medical Boons – Healthcare Guidance Beyond Appointments